A helping hand

Support

Pooems is available as a free web app atpooems-app.web.app(install to your home screen for the full experience). Native store builds are coming soon. Most troubles can be settled from Settings:

The forecast is missing

Turn on Location services in Pooems Settings and in your device settings, or choose a Home Area. Then return to Today while online.

Narration will not play

Check your connection and volume, then try again. On Wi-Fi, reopen the app to retry offline audio downloads. You can clear downloaded audio in Settings if a cached file is damaged.

A reminder did not arrive

Enable Daily reminder in Pooems Settings and allow notifications when prompted. Battery-saving or focus modes can delay notifications; verify Pooems is allowed in your device notification settings.

Still stuck?

Email dustinblad@gmail.com with your device model, operating-system version, and the exact steps that caused the problem. We read every note — usually before the next scheduled movement.